Operational Reality in Mission-Critical Workflows

IndustrialAI has transitioned from a futuristic concept to a strong operational reality. It is no longer kept to labs or pilot projects, it's now deployed at scale in mission-critical environments. IFS Cloud 25R2 demonstrates this shift, embedding AI seamlessly into complex workflows for manufacturing, energy, and service sectors. Unlike generic consumer AI, this is practical, applied intelligence designed for the unforgiving demands of industry, thereby makingit reliable, scalable, and ready for use.

Tackling the Workforce and Capacity Crisis

The industrial sector suffers from rising workforce crisis that threatens global operations. Labor shortages are severe, intensified by an aging workforce whose deep expertise risk vanishing through retirements. Meanwhile, trillions in global investments pour into infrastructure, renewables, and AI-driven megaprojects, stretching resources thin.

Enter Industrial AI and Digital Workers: not replacements for humans, but force multipliers that expand capacity. They handle overload, preserve knowledge, and enable skilled workers to tackle strategic challenges.

Digital Workers: Autonomous AI Co-Workers

At the heart of this evolution are IFS Loops Digital Workers - agentic AIco-workers that think, decide, and act autonomously. Digital Workers aren't chatbots; they orchestrate across ERP, EAM, FSM systems, executing multi-stepworkflows around the clock. What sets them apart? Domain-specific intelligence refined for industrial nuances, governed decision-making with human oversight, full audit trails for compliance, and enterprise-grade security. Imagine a Digital Worker autonomously resolving a supply chain snag by checking inventory, rerouting parts, and updating schedules which are all verifiable andsecure.

Eliminating Invisible Work for Peak Productivity

A hidden productivity killer in industry is "invisible work", those repetitive, low-value tasks destroying 40-60% of frontline time. Processing orders, managing inventory, scheduling shifts, generating reports: these drain capacity without adding value. Digital Workers eliminate this work, automating end-to-end processes. The result? Your technicians reclaim hours for hands-on repairs, boosting uptime and first-time fix rates. Your service teams deliver faster responses, and planners focus on optimization. Productivity increases as your teams shift to high-value innovation.

AI Embedded Across the IFS Cloud Portfolio

AI infuses the entire IFS Cloud portfolio, from ERP and EAM to FSM and tailored industry solutions. It's not an add on feature but merged into the foundation. Maintenance teams get smarter asset insights for proactive fixes; field service reps execute jobs faster with real-time guidance; planners optimize withdynamic pricing and demand forecasting; finance handles nuanced reporting. Contextual AI acts as a role-specific co-worker which enables empowering technicians with failure predictions or executives with scenario modeling.

Why Industry-Specific AI Outperforms Generic Tools

Generic AI falls short in industrial settings, where stakes involve safety, compliance, and intricate supply chains. Off-the-shelf tools ignore asset behaviors, regulatory mandates, or risk protocols. IFS counters with industry-specific AI, infused with deep domain knowledge. One instance is for aerospace, it navigates certification rules; in oil & gas, it prioritizes hazard detection. This applied intelligence ensures reliability in high-risk operations, where errors cost lives or fortunes.

The Future: AI as Strategic Industrial Partner

Looking ahead, IFS sees Industrial AI as the defining force in enterprise transformation. It forges a smarter, resilient, scalable workforce, blending human initiative with AI precision. Digital Workers evolve into strategic partners for decision-making, execution, and growth - unlocking new frontiers in a resource-constrained world. As industries scale amid crises, this AI-powered paradigm isn't optional; it's the future of work.

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